Refund & Cancelation

Refund & Cancelation




Subject to point next mentioned, the Customer may cancel the Booking without charge if notice is given to Culture nation Hostel at least 48 hours prior to 1300 hours (local time – IST) on the Arrival Date. In which case Culture Nation Hostel will refund to the Customer all sums paid by the Customer in advance.

Where the Customer has been offered a discounted rate on condition that the Booking becomes non-refundable upon cancellation then, provided the Customer has been informed of such Condition, in the event of cancellation of the Booking, all Charges applicable to that Booking remain payable in full.

All the bookings for period 1st December to 10th January are non-refundable. The cancellation policy “free cancellation on notice of 48 hours prior to 1300 hours (local time – IST)” is not valid for the mentioned period.

Where the Customer fails to give sufficient notice of cancellation as per mentioned cancellation policy or fails to arrive (no show) at the Hostel, the Booking will be deemed cancelled and the Customer must pay the Hostel an amount equivalent to the Charges applicable to the one night’s stay, if the booking is for one day or two days for more than one day booking.

Culture Nation Hostel (theculturenationhostels.com) may at any time cancel a Booking if the Hostel becomes unavailable due to circumstances outside Culture nation Hostel control in which case Culture nation Hostel (theculturenationhostels.com) will pay the Customer a full refund of any Charges and any booking fee paid.We believe that people don’t just travel for the beautiful places around the world but also to understand and experience the different ways of life; cultural experience.

Culture nation Hostel (theculturenationhostels.com) may at any time cancel the Booking if the case of payment hold/declined or fraud transaction in accordance with as mentioned in FEES & PAYMENTS.